IT Managed Services

Unlike the old “break-fix” IT Support model, our IT Managed Services align the interest of the service provider “in this case, IT Bridges” with those of the client – namely you. Both parties desire for the client’s network to be absolutely stable – because they both lose money when anything goes wrong. In the event of downtime, you lose productivity, while we lose our most precious resource – technical support time. As a result of this alignment, we are incentivised to work harder and smarter to ensure that your network remains 100% stable.

As an IT Managed Services Provider (MSP), here is what we can offer:

  • You pay a fixed monthly fee for us to keep your network up and running, no matter what.
  • There is no limit to the number of hours you can use.
  • We are incentivised to keep your network as stable as possible!
  • We do all of the proactive maintenance we can to achieve optimal network stability.
  • In order to achieve that, we’ve made significant investment in the latest network management systems.
  • You enjoy the benefits of enterprise-level automation and monitoring systems.
  • Our response times are backed by a comprehensive SLA (Service Level Agreement).
  • Monthly IT servicing on your company network, workstations and notebooks.
  • Track, report and resolve all IT problems as they arise.
  • Security management, ensuring all software is up to date.
  • Ensure your systems are all virus/spyware/malware free.
  • Reduce downtime, foresee problems before it impacts your business.

It Bridges It Managed Services

Our Pro-active IT Support measures include:

  • Onsite IT Support
  • Remote IT Support
  • Telephone IT Support
  • E-mail IT Support
Contact us now
and lets assess your needs